Effective date: July 1, 2026. Last updated: August 10, 2026.
Freqel (“Freqel,” “we,” “us,” or “our”) provides a service that lets you write a social media post once and publish it to multiple platforms — including Bluesky, Instagram, Facebook, Threads, and TikTok — either immediately or on a schedule you choose (the “Service”). This policy explains what information we collect, why we collect it, how we use and share it, and the choices and rights you have. It applies to app.freqel.com, freqel.com, and any other surface that links to it.
If you connect a social media account to Freqel, this policy also explains — in the level of detail Meta, TikTok, and other platform reviewers require — exactly what account data we access, why, and how you can revoke it.
1. Who we are
Freqel is operated by Edvin Åslund, an individual developer based in Sweden. For any privacy question, request, or concern, contact hello@freqel.com — we are the controller of the personal data described in this policy.
2. Information we collect
2.1 Information you give us directly
- Account information — your name, email address, and profile image, collected when you sign up. Authentication is handled by our authentication provider; we never see or store your password.
- Your content — the text, images, hashtags, and scheduling details of every draft, scheduled post, and published post you create in Freqel.
- Communications — anything you send us directly, e.g. a support email.
2.2 Information from the social accounts you connect
Freqel only requests the minimum account access needed to publish the content you create, on your schedule. We never post anything without you explicitly writing and submitting it, and we never read, use, or share your connected-account data for any purpose beyond operating the Service. The table below lists exactly what we request from each platform and why.
| Platform | Access requested | What it’s used for |
|---|---|---|
pages_show_list, pages_manage_posts, pages_read_engagement | List the Facebook Pages you manage so you can pick one to connect; publish the posts you create to that Page; read basic engagement counts (likes/comments) to show you how a published post is doing. | |
instagram_business_basic, instagram_business_content_publish | Read your connected Instagram Business Account’s basic profile (username, profile picture) so you can confirm the right account is connected; publish the posts you create to that account. | |
| Threads | threads_basic, threads_content_publish | Read your basic Threads profile so you can confirm the right account is connected; publish the posts you create to your Threads profile. |
| YouTube (Google) | youtube.readonly, youtube.upload | Read your connected YouTube channel’s title, thumbnail, and subscriber count so you can confirm the right channel is connected, and read view/like/comment counts on your recent videos to show performance analytics; publish the videos you create and submit in Freqel to that channel. |
| Bluesky | An authenticated session issued via the AT Protocol | Identify your Bluesky handle/DID so you can confirm the right account is connected; publish the posts you create to your Bluesky account. |
| TikTok and other platforms | A publishing-scoped connection, brokered through a third-party publishing infrastructure partner (see §4) | Publish the posts you create to the account you connect. We never request access to your direct messages, contacts, or anything beyond what’s needed to publish your content. |
For every platform, the access token we’re issued is used exclusivelyto publish the specific post you create and submit inside Freqel. We do not use these tokens to read your private messages, your contacts or followers list, or content you didn’t create in Freqel, and we do not use them for advertising, profiling, or any purpose unrelated to the Service.
2.2a Google user data — additional disclosures
What we access:when you connect a YouTube channel, we access your channel’s public profile info (title, thumbnail, subscriber count) and video statistics (views, likes, comments) via the youtube.readonlyscope, and we’re granted the ability to upload videos to that channel via the youtube.upload scope. We do not request access to any other Google service or data — no email, contacts, Drive, or Calendar access.
How we use it:channel info is displayed in Freqel so you can confirm which account is connected; video statistics power the analytics dashboard; the upload permission is used exclusively to publish the specific video you create and submit inside Freqel, at the time you choose. We never upload content you didn’t create in Freqel, and never use your Google/YouTube data for advertising or to train AI models.
Who we share it with: we do not share, transfer, sell, or disclose your Google/YouTube data to any third party, except the infrastructure sub-processors listed in §4 that are strictly necessary to operate the Service (our database provider, to store the connection, and our background job processor, to publish the video at your scheduled time) — none of whom use it for any purpose of their own.
Data protection: your Google OAuth access and refresh tokens are encrypted at rest and in transit (TLS), stored in a database protected by access controls scoped to your account, and are never logged or exposed in plaintext.
Retention and deletion: we retain your Google/ YouTube connection and tokens only for as long as the channel stays connected. Disconnecting it from Settings → Channels immediately and permanently deletes the stored tokens and channel data from our systems — see §6.
Freqel’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2.3 Information collected automatically
Our servers automatically log standard technical data needed to operate and secure the Service — IP address, browser type, and request timestamps — for a limited retention period. We do not use advertising trackers, third-party analytics pixels, or cross-site tracking cookies.
2.4 Payment information
If you upgrade to a paid plan, billing is handled entirely by Stripe. We store your Stripe customer ID and subscription status; we never see or store your card number, CVC, or billing address — Stripe processes and stores that directly under its own privacy policy.
3. How we use information
- To create and secure your account, and authenticate you.
- To let you draft, preview, schedule, and publish posts to the platforms you connect.
- To run the scheduling and publishing pipeline that posts your content at the time you choose.
- To process payments and manage your subscription.
- To provide customer support and respond to requests you send us.
- To detect, prevent, and investigate fraud, abuse, or violations of our Terms of Service.
- To comply with legal obligations.
We do not sell your personal data or your connected-account data. We do not use your content or connected-account data to train AI models. We do not share it with data brokers or advertisers.
4. Who we share information with
We share data only with the service providers (“sub-processors”) that are strictly necessary to run Freqel, each bound by its own data protection obligations. We never sell data, and we never share it for advertising purposes.
- Authentication provider — manages sign-up, sign-in, and account security.
- Database and file storage provider — stores your account data, drafts, scheduled posts, and any images you upload into a post.
- Background job processor — publishes your scheduled posts at the time you choose.
- Third-party publishing infrastructure partner — used to broker the connection to certain platforms (e.g. TikTok). Receives only the minimum data needed to publish the content you submit.
- Stripe — payment processing for paid subscriptions.
- Hosting provider — runs the application infrastructure.
- Meta, Google (YouTube), Bluesky, TikTok, and other connected platforms — we send them exactly the post content you submit, so it can be published on your account. Each platform then handles that content under its own privacy policy.
We may also disclose information if required by law, to protect the rights and safety of Freqel or our users, or in connection with a merger, acquisition, or sale of assets — in which case we’ll notify you before your data becomes subject to a different privacy policy.
5. Data retention
We retain your account data and content for as long as your account is active. If you delete your account, we delete your account record, drafts, and scheduled posts within 30 days, except where we must retain limited records (e.g. billing history) to comply with legal or tax obligations. Content already published to a third-party platform remains there under that platform’s own retention rules until you delete it directly on that platform.
6. Disconnecting accounts & data deletion
You can disconnect any connected social account at any time from Settings → Channels inside Freqel. Disconnecting immediately revokes and deletes the associated access token from our systems.
If you remove Freqel from your Facebook, Instagram, or Threads account directly on Meta, Meta notifies us automatically and we delete the associated data. You can check the status of a Meta data deletion request at app.freqel.com/data-deletion.
To delete your entire Freqel account and all associated data, email hello@freqel.comfrom your account’s email address. We process full account deletions within 30 days.
7. Your privacy rights
Depending on where you live, you may have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; export your data in a portable format; restrict or object to certain processing; and withdraw consent at any time. This includes rights under the EU/UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
To exercise any of these rights, email hello@freqel.com. We respond within 30 days. We will never charge you a fee or discriminate against you for exercising these rights.
8. Security
We use industry-standard safeguards to protect your data, including encryption in transit (TLS) for all traffic, encryption at rest for stored data, and access controls that limit who can view your information. No system is perfectly secure, but we work to keep Freqel — and the platform access you entrust to it — protected.
9. Cookies
Freqel uses one essential cookie, set by our authentication provider, to keep you signed in. We do not use advertising cookies, third-party tracking pixels, or cross-site tracking of any kind.
10. Children’s privacy
Freqel is not directed at, and is not intended for use by, anyone under 16 years old. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.
11. International data transfers
Freqel is operated from Sweden and our infrastructure providers may process data in the European Union, the United Kingdom, and the United States. Where personal data is transferred outside the EU/EEA, we rely on appropriate safeguards such as Standard Contractual Clauses with our processors.
12. Third-party platforms
When you connect a social media account, that platform’s own privacy policy governs how it handles your data on its side: Meta (Facebook, Instagram, Threads), Google (YouTube), TikTok, and Bluesky. Freqel is not responsible for, and this policy does not cover, how those platforms handle data once it leaves our systems.
13. Changes to this policy
We may update this policy as Freqel evolves. If we make a material change, we’ll update the “Last updated” date above and, where required, notify you by email. Continued use of Freqel after a change takes effect means you accept the updated policy.
14. Contact us
Questions, requests, or concerns about this policy or your data: hello@freqel.com.